Terms & Conditions
The Wide Boot Company (a trading name of Coastal Design & Print Ltd) is committed to complying with the latest rules and regulations regarding customer privacy and data protection. This document has been created in order to ensure The Wide Boot Company's compliance with the General Data Protection Regulation (GDPR) May 2018, and to provide continued transparency to customers of The Wide Boot Company in regards to the use and safe storage of personal data. Any use of 'us', 'our' and 'we' in this notice refers to The Wide Boot Company directly. Use of terms such as 'individuals', 'customers' or 'clients' refers to any person/s who have provided personal information to The Wide Boot Company.
How We use Personal Information.
In order for The Wide Boot Company to provide accurate quotations, the delivery of goods and online invoices, individuals must provide personal information (name, address, email etc.). There is no obligation from the customer to provide this personal information, however, with the exception of face-to-face sales, The Wide Boot Company would be unable to provide it's services without this information. Customers maintain the right to object to the use of their personal information by The Wide Boot Company. An individual may contact The Wide Boot Company at any time during or post a transaction to request The Wide Boot Company cease using their personal information, at which point, The Wide Boot Company will A.) immediately cease all use of the personal information and dispose of any and all sensitive materials in an appropriate manner B.) provide a full and detailed explanation as to why, at that time, The Wide Boot Company is unable to cease use of personal information. The Wide Boot Company offers a postal delivery service with all orders. DPD is used as a third party company to fulfil the postage orders from The Wide Boot Company, thus The Wide Boot Company must provide DPD with certain details of a clients personal information (name, address). The use of DPD is made clear to the customer prior to any order and they must consent to the personal information being passed on from The Wide Boot Company to DPD in order to complete a transaction with The Wide Boot Company. The Wide Boot Company operates with a focus on online sales. Etsy Inc., Facebook Inc. Microsoft Corporation and Twitter are all companies that provide online platforms in which a customer may contact The Wide Boot Company. Should a customer contact The Wide Boot Company using one these methods, The Wide Boot Company may request that personal information be sent via the platform in order to complete an order/quotation. The customer may choose to use one of these methods in order to provide the required information to The Wide Boot Company, doing so gives consent for both The Wide Boot Company and the chosen platform, unless otherwise stated in their own terms and conditions, to view and/or use the information provided. Using one of the mentioned companies to which The Wide Boot Company has an online presence to contact The Wide Boot Company opens a dialogue in which the customer gives consent to receive private messages within use of the given platform. All conversations between The Wide Boot Company and the customer that may involve the use of personal information are done so in private. None of the information provided in these private messages will ever be shared publicly or with a third party, excluding government intervention (e.g. at the request of the police). The Wide Boot Company may, on occasion, request that the customer provide pictures and/or feedback in regards to a completed order. The Wide Boot Company will disclose any and all use for this material prior to the customer providing the information. Compliance to this request is optional on the part of the customer. The Wide Boot Company provides a service in which a customer can gift an item. This may lead to a customer providing the personal information of another party e.g. for a gift. The Wide Boot Company will only contact the individual who initiates a transaction and/or provides payment for that particular order. It is the responsibility of the customer to ensure that they have received consent before providing another's personal information to The Wide Boot Company.
The Personal Information We Collect & Safe Storage of This Information.
As mentioned in the previous section, The Wide Boot Company must collect certain pieces of personal information from a customer in order to provide their services. This information will include the customers name and address and/or the customer's email address and contact number. Paper copies of this information is stored in folders that is kept in a secure property and, within the property, a independently locked cabinet. Digital copies of this information are stored on a password protected laptop used by The Wide Boot Company. Any digital folder/document containing potentially sensitive information will have further encryption in order to keep the information secure. All passwords protecting private information differ and only the Director of The Wide Boot Company is informed as to the passwords. Typically, The Wide Boot Company will hold personal information of the customer for three years in order to fulfil repeat orders, track prior transactions and keep record of sales. After this time, The Wide Boot Company will permanently destroy any personal information stored. In the case of paper copies, this information is shredded and separated and recycled at different times. In the case of digital files/documents, these are moved from the secure area of the computer to the recycle bin, where they are then permanently deleted from the computer system. Should an individual request that their personal information be destroyed before this time, The Wide Boot Company will A.) Destroy the personal information thoroughly B.) give a detailed explanation as to why, at that time, The Wide Boot Company is unable to destroy the information. The Wide Boot Company collects any and all of the personal information directly from the customer. Sending The Wide Boot Company this information shows direct consent from the customer that the information can be used and stored in the manner explained in the above information. The Wide Boot Company does not collect outside information or information from third parties nor does The Wide Boot Company send any personal information to third party companies without the consent of the customer (e.g. DPD). The Wide Boot Company may receive personal information from Paypal Holdings Inc. This information is needed to complete payment and to deliver the goods ordered. A customer gives consent for The Wide Boot Company to view and/or use this information when sending payment. The same is applicable for Etsy Inc.
Additional Notes & Customer Rights.
The Wide Boot Company is committed to protecting the personal information of it's customers. To this end, The Wide Boot Company will only use third party companies that adhere to the rules and regulations of Government Standards in regards to securing personal information. Any person/s whose personal information The Wide Boot Company holds maintains the right to object to it's use. The Wide Boot Company will, as mentioned, cease use of the personal information immediately or, alternatively, provide a detailed explanation as to why this is not possible. Customers also maintain the right to view the personal information gathered by The Wide Boot Company. Should this request occur, The Wide Boot Company will provide any and all information regarding that particular customer, however The Wide Boot Company will not provide anyone but the customer who has either contacted The Wide Boot Company or the individual who made payment with information regarding that order, with the exemption of a Government Agency (e.g. Police). Customers may contact The Wide Boot Company to update or correct contact details to which The Wide Boot Company will oblige. Verification of identity may be required in this instance. Customers maintain the right to complain regarding the order or service received by The Wide Boot Company. The Wide Boot Company can be reached by means of the original method of contact prior to an order and will work to resolve any issue that arises. However, should a customer wish to make a complaint with the Information Commissioners Office (ICO) they are entitled to do so. It may be necessary to amend and/or update this notice. Should the need arise, an updated version of this notice will be provided by The Wide Boot Company. Should you wish to contact The Wide Boot Company, or to view the terms and conditions of any third party companies mentioned in this notice, please follow the correct link provided below:
The Wide Boot Company
Old Cottage, Romford, Verwood, Dorset BH31 7LE
Email: info@thewidebootcompany.com
https://www.paypal.com/va/webapps/mpp/ua/legalhub-full
https://twitter.com/en/privacy
https://en-gb.facebook.com/full_data_use_policy
https://www.etsy.com/uk/legal/privacy/
https://help.instagram.com/155833707900388
How We use Personal Information.
In order for The Wide Boot Company to provide accurate quotations, the delivery of goods and online invoices, individuals must provide personal information (name, address, email etc.). There is no obligation from the customer to provide this personal information, however, with the exception of face-to-face sales, The Wide Boot Company would be unable to provide it's services without this information. Customers maintain the right to object to the use of their personal information by The Wide Boot Company. An individual may contact The Wide Boot Company at any time during or post a transaction to request The Wide Boot Company cease using their personal information, at which point, The Wide Boot Company will A.) immediately cease all use of the personal information and dispose of any and all sensitive materials in an appropriate manner B.) provide a full and detailed explanation as to why, at that time, The Wide Boot Company is unable to cease use of personal information. The Wide Boot Company offers a postal delivery service with all orders. DPD is used as a third party company to fulfil the postage orders from The Wide Boot Company, thus The Wide Boot Company must provide DPD with certain details of a clients personal information (name, address). The use of DPD is made clear to the customer prior to any order and they must consent to the personal information being passed on from The Wide Boot Company to DPD in order to complete a transaction with The Wide Boot Company. The Wide Boot Company operates with a focus on online sales. Etsy Inc., Facebook Inc. Microsoft Corporation and Twitter are all companies that provide online platforms in which a customer may contact The Wide Boot Company. Should a customer contact The Wide Boot Company using one these methods, The Wide Boot Company may request that personal information be sent via the platform in order to complete an order/quotation. The customer may choose to use one of these methods in order to provide the required information to The Wide Boot Company, doing so gives consent for both The Wide Boot Company and the chosen platform, unless otherwise stated in their own terms and conditions, to view and/or use the information provided. Using one of the mentioned companies to which The Wide Boot Company has an online presence to contact The Wide Boot Company opens a dialogue in which the customer gives consent to receive private messages within use of the given platform. All conversations between The Wide Boot Company and the customer that may involve the use of personal information are done so in private. None of the information provided in these private messages will ever be shared publicly or with a third party, excluding government intervention (e.g. at the request of the police). The Wide Boot Company may, on occasion, request that the customer provide pictures and/or feedback in regards to a completed order. The Wide Boot Company will disclose any and all use for this material prior to the customer providing the information. Compliance to this request is optional on the part of the customer. The Wide Boot Company provides a service in which a customer can gift an item. This may lead to a customer providing the personal information of another party e.g. for a gift. The Wide Boot Company will only contact the individual who initiates a transaction and/or provides payment for that particular order. It is the responsibility of the customer to ensure that they have received consent before providing another's personal information to The Wide Boot Company.
The Personal Information We Collect & Safe Storage of This Information.
As mentioned in the previous section, The Wide Boot Company must collect certain pieces of personal information from a customer in order to provide their services. This information will include the customers name and address and/or the customer's email address and contact number. Paper copies of this information is stored in folders that is kept in a secure property and, within the property, a independently locked cabinet. Digital copies of this information are stored on a password protected laptop used by The Wide Boot Company. Any digital folder/document containing potentially sensitive information will have further encryption in order to keep the information secure. All passwords protecting private information differ and only the Director of The Wide Boot Company is informed as to the passwords. Typically, The Wide Boot Company will hold personal information of the customer for three years in order to fulfil repeat orders, track prior transactions and keep record of sales. After this time, The Wide Boot Company will permanently destroy any personal information stored. In the case of paper copies, this information is shredded and separated and recycled at different times. In the case of digital files/documents, these are moved from the secure area of the computer to the recycle bin, where they are then permanently deleted from the computer system. Should an individual request that their personal information be destroyed before this time, The Wide Boot Company will A.) Destroy the personal information thoroughly B.) give a detailed explanation as to why, at that time, The Wide Boot Company is unable to destroy the information. The Wide Boot Company collects any and all of the personal information directly from the customer. Sending The Wide Boot Company this information shows direct consent from the customer that the information can be used and stored in the manner explained in the above information. The Wide Boot Company does not collect outside information or information from third parties nor does The Wide Boot Company send any personal information to third party companies without the consent of the customer (e.g. DPD). The Wide Boot Company may receive personal information from Paypal Holdings Inc. This information is needed to complete payment and to deliver the goods ordered. A customer gives consent for The Wide Boot Company to view and/or use this information when sending payment. The same is applicable for Etsy Inc.
Additional Notes & Customer Rights.
The Wide Boot Company is committed to protecting the personal information of it's customers. To this end, The Wide Boot Company will only use third party companies that adhere to the rules and regulations of Government Standards in regards to securing personal information. Any person/s whose personal information The Wide Boot Company holds maintains the right to object to it's use. The Wide Boot Company will, as mentioned, cease use of the personal information immediately or, alternatively, provide a detailed explanation as to why this is not possible. Customers also maintain the right to view the personal information gathered by The Wide Boot Company. Should this request occur, The Wide Boot Company will provide any and all information regarding that particular customer, however The Wide Boot Company will not provide anyone but the customer who has either contacted The Wide Boot Company or the individual who made payment with information regarding that order, with the exemption of a Government Agency (e.g. Police). Customers may contact The Wide Boot Company to update or correct contact details to which The Wide Boot Company will oblige. Verification of identity may be required in this instance. Customers maintain the right to complain regarding the order or service received by The Wide Boot Company. The Wide Boot Company can be reached by means of the original method of contact prior to an order and will work to resolve any issue that arises. However, should a customer wish to make a complaint with the Information Commissioners Office (ICO) they are entitled to do so. It may be necessary to amend and/or update this notice. Should the need arise, an updated version of this notice will be provided by The Wide Boot Company. Should you wish to contact The Wide Boot Company, or to view the terms and conditions of any third party companies mentioned in this notice, please follow the correct link provided below:
The Wide Boot Company
Old Cottage, Romford, Verwood, Dorset BH31 7LE
Email: info@thewidebootcompany.com
https://www.paypal.com/va/webapps/mpp/ua/legalhub-full
https://twitter.com/en/privacy
https://en-gb.facebook.com/full_data_use_policy
https://www.etsy.com/uk/legal/privacy/
https://help.instagram.com/155833707900388